Americans need to learn to separate entertainment from news and politics as a bloodsport. “How” the news is presented is as important as what is and what is not presented. Start to notice the words, the tone, and the emotion that is evoked. Storytellers and novelists want to evoke a reaction and conflict creates drama. Media often uses these same techniques to draw attention. … Read More Resist Clickbait News
“I don’t worry about contract negotiations – I let my agent handle that. I just focus on playing.” The other day, a client mentioned that comment from a famous football player.* “Wouldn’t that be nice?” she commented, referring to how much more efficient it would be to not worry about jockeying for the next job — but instead to focus on the work? “Absolutely,” … Read More The Power of Agents
Richard Branson once said that if you put your employees first, they will take care of your customers. I’ve worked for many organizations that put customers first and I have to say, I think Branson has it right. Client-first organizations can often lead to disrespecting co-workers. (“Oh I’m sorry a client emergency came up.) High status / low-status dichotomy, with those with access to … Read More Why you can’t keep good employees…
This clip of Beto O’Rourke has been making the rounds on Social Media. Politics aside (and I think you know where I stand on such things) — it is a great example of communicating and collaborating. There is a lot in this response that I really appreciate. I think it is one of the best examples of responding with empathy and communicating with stories that I … Read More Disagree With Compassion: A Case Study
I’m still not sure I believe in the universe, or god, or cosmic energy or Buddha or whatever. That said, whether or not he/she/it is real, one thing is certain – he/she/it has a sense of humor. It’s like the universe has been saying, “Heather, you don’t have to believe in me or fate or anything — that’s fine — but I’m just going to … Read More 2. 4. 6. 8 – Who Do We Appreciate?
I didn’t expect to write this, however, learning about Kate Spade and Anthony Bourdain hit me hard. I’m going to get personal and go all over the map with this article – you’ve been warned. I’ve been aware of the link between depression and creativity since childhood. “Crazy” runs in my family (i.e. bipolar, multiple personalities, ADD, ADHD, depression etc.) so does creativity. People … Read More Talking about suicide
The George Washington Parkway is one of my favorite drives — for many reasons, not least of which is that it offers many fantastic views of our nation’s capital and scenic natural vistas. It was during a pre-dawn commute on my way to teach a 6 AM yoga, that I found myself contemplating creativity and the chakras. Watching the scenery flow by, I noticed the … Read More Dual Monuments to Our Nation’s Creative Destiny
Instead of working on your resume – which most folks only do when they need a job — consider developing and maintaining a “Me Guide” which will be helpful to you and your team! I needed this guide when I went through a series of five leadership transitions in less than three years. It occurred to me that it would be helpful to have a document that … Read More How the “Me Guide” can make you a better teammate
“Everyone has a side-gig these days, I have a side gig!” Michael Dumlao, Booz Allen’s Director of Brand, exclaimed after his presentation on their re-branding efforts. I was impressed with his response. I’d been skeptical when Mr. Dumlao described Booz, the grandfather of management consulting firms, as “a 100-year old start-up.” I’ve been part of enough change initiatives with large organizations to know the … Read More Are you gig blocking your best employees?
Blind-sided, crushed, devastated, hurt, frustrated, confused, that’s how folks have described the feeling of an unexpected negative annual review. Communicate like an adult Long before I became a consultant I came up with the fundamental rule with roommates. “If you don’t tell me something’s wrong – you can’t be annoyed.” It’s a solid rule that has held up in multiple aspects of life and is … Read More The Future is Feedback
Mary Rose McCaffrey, Vice President of Security at Northrup Grumman did not hold back in her keynote address to McLean High School Women Leaders. In this age of #metoo, she reminded the young women assembled that there are still be plenty of men who will block you and tell you women can’t do the work. Her advice? “Smile and do it anyway.” Taking questions from … Read More Pushing back on “Lean In”
Things got a little spicy at last week’s panel discussion on “Imposter Syndrome (IS).” This was not entirely unexpected – as Robert Dempsey explained in his intro, he’d purposely put together a diverse mix of forthright folks who weren’t afraid “to go there.” With that kind of permission, how could we not? All four panelists, myself included, are upwardly and have experienced feeling “outside” the … Read More Imposter Syndrome just IS